At Shopkuku, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from customers:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Shipping and Billing Address
- Payment Information
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Data
2. How We Use Your Information
The information collected is used for:
- Processing and delivering orders
- Customer support and communication
- Sending order updates and notifications
- Improving website performance and user experience
- Fraud prevention and security monitoring
- Marketing and promotional activities (only where permitted)
3. Payment Security
All online payments are processed through secure third-party payment gateways. Shopkuku does not store sensitive payment information such as debit/credit card details, CVV numbers, or banking passwords on our servers.
4. Cookies
Our website may use cookies and similar tracking technologies to:
- Enhance browsing experience
- Remember user preferences
- Analyze website traffic
- Improve website functionality
Users may choose to disable cookies through browser settings, though some features of the website may not function properly.
5. Sharing of Information
Shopkuku does not sell or rent customer personal information to third parties.
We may share customer information only with:
- Delivery and logistics partners
- Payment gateway providers
- Technology and service providers
- Legal authorities when required by law
Such third parties are permitted to use the information only for providing their respective services.
6. Data Protection
We implement appropriate technical and security measures to protect customer data from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee complete security, and users share information at their own risk.
7. User Rights
Customers may:
- Request access to their personal data
- Request correction of inaccurate information
- Request account deletion where applicable
- Opt out of promotional communications
Requests can be submitted through the contact details available on our website.
8. Third-Party Links
Our website may contain links to third-party websites or services. Shopkuku is not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of third-party platforms separately.
9. Children's Privacy
Shopkuku does not knowingly collect personal information from individuals under 18 years of age without parental consent.
10. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Customers are encouraged to review this page periodically.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, customers can contact us through:
