Welcome to Shopkuku. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
Shopkuku is an online ecommerce platform offering various products from multiple sellers and brands. By using this website, you confirm that you are at least 18 years old or accessing the platform under parental supervision.
We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Product Information
We strive to ensure all product details, descriptions, images, and prices displayed on the website are accurate. However:
- Product colors may slightly vary due to screen settings and photography.
- Availability of products may change without notice.
- Minor variations in packaging or design may occur depending on the seller or manufacturer.
3. Pricing & Payments
All prices listed on the website are in INR (Indian Rupees) and inclusive of applicable taxes unless stated otherwise.
We accept secure online payments through approved payment gateways. Shopkuku is not responsible for payment failures caused by banking issues, server problems, or third-party gateway interruptions.
Orders will be processed only after successful payment confirmation.
4. Order Confirmation
After placing an order, customers will receive an order confirmation via email or SMS. This confirmation does not guarantee acceptance of the order.
Shopkuku reserves the right to cancel or refuse any order due to:
- Product unavailability
- Incorrect pricing or product information
- Suspicious or fraudulent transactions
- Delivery limitations
If payment has already been made, the refund will be processed accordingly.
5. Shipping & Delivery
Delivery timelines may vary depending on the customer location, product availability, and courier service.
While we try our best to deliver products on time, delays caused by logistics partners, weather conditions, natural disasters, strikes, or unforeseen circumstances are beyond our control.
Customers must provide accurate shipping details. Shopkuku will not be responsible for delivery failures due to incorrect address or contact information.
6. Return & Refund Policy
Products eligible for return must be requested within the specified return period mentioned on the product page.
Returned items must:
- Be unused and in original packaging
- Include tags, accessories, and invoice
- Not be damaged or altered by the customer
Refunds will be processed after quality inspection and may take several business days depending on the payment method or bank.
Certain products such as personal care items, innerwear, customized products, or perishable goods may not be eligible for return.
7. Cancellation Policy
Customers may cancel orders before shipment. Once the order is shipped, cancellation may not be possible.
Shopkuku reserves the right to cancel any order for operational or security reasons.
8. User Responsibilities
Customers agree not to:
- Use the website for illegal or fraudulent activities
- Provide false information
- Attempt to disrupt website operations
- Copy or misuse website content, images, or branding
Violation may result in account suspension or legal action.
9. Intellectual Property
All website content including logos, graphics, text, product images, and designs are the property of Shopkuku or respective owners and may not be copied or reused without permission.
10. Privacy
Customer information collected through the website is handled securely and used only for order processing, communication, and service improvement as per our Privacy Policy.
11. Limitation of Liability
Shopkuku shall not be liable for:
- Indirect or consequential damages
- Delay in delivery caused by third parties
- Temporary website downtime
- Losses resulting from misuse of the platform
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Tamil Nadu, India.
13. Contact Information
For any questions regarding these Terms & Conditions, customers can contact us through the official contact details available on:
